Online Support Site
Search the knowledgebase and benefit from quick resolution to your problem. Read through FAQ and technical product information to solve your issue. Please note that this area is only available to registered customers.
Telephone
Access to our telephone hotline support service is available to all customers and partners with a current subscription or support agreement. In order to resolve your problem most efficiently, please ensure you have a detailed description of the exact problem, and its occurrences before you call. The telephone hotline support service number is +44(0)1202 865 165 and is open Monday to Friday, 8am to 6pm GMT excluding Bank Holidays.
E-Mail
You can contact the customer services team via email at the e-mail address which will have been sent to you as part of your welcome pack. Please note that we no longer post e-mail addresses on our web site in an effort to combat unsolicited e-mail. Please contact Customer Services on +44 (0)1202 865 165 to obtain the correct e-mail address for your enquiries. Thank you.
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